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Development & Membership Coordinator

  • Development
  • True West Business Office, 375 Healdsburg Ave, Healdsburg, CA
  • Full Time
  • Non-Exempt
  • November 5, 2025
The Development & Membership Coordinator plays a key role in advancing the mission of the Film Center by supporting fundraising, membership, donor relations, and volunteer activities. This position manages membership programs, assists with donor stewardship, coordinates volunteers, and supports fundraising campaigns and events. The role is full-time with some evening and weekend work required for events.
Key Responsibilities

Development & Fundraising Support

  • Assist with annual fundraising campaigns, including appeals, donor communications, and acknowledgments.
  • Maintain donor database (DonorPerfect), ensuring accurate and timely entry of gifts, pledges, and member information.
  • Generate reports for development tracking and board reporting.
  • Support grant applications by gathering data, preparing attachments, and tracking deadlines.
  • Coordinate logistics and assist with the execution of fundraising events and benefits.

Membership Program Management

  • Serve as the primary point of contact for Film Center members, ensuring exceptional customer service and engagement.
  • Process new memberships, renewals, and upgrades; track progress toward membership goals.
  • Develop and implement strategies to grow membership and increase retention.
  • Coordinate member benefits and communications, including newsletters, thank-you letters, and member opportunities.

Volunteer Coordination

  • Recruit, train, schedule, and supervise volunteers for screenings, special events, and administrative tasks.
  • Maintain an up-to-date volunteer database and ensure accurate tracking of hours and contributions.
  • Communicate regularly with volunteers, providing clear expectations, recognition, and feedback.
  • Organize volunteer appreciation efforts and events to build community engagement.

Donor & Community Relations

  • Draft and send donor acknowledgments, thank-you notes, and other stewardship materials.
  • Coordinate the intake and approval of screen ads for sponsors.
  • Ensure that all sponsorship perks from screen ads to free screenings, passes, and membership benefits are fulfilled on a year-round basis.
  • Assist with creation of fundraising and membership marketing materials, in collaboration with communications staff.
  • Help organize donor cultivation events and special screenings.

Administrative & Team Support

  • Maintain organized files and records for development, membership, and volunteer activities.
  • Provide on-site support for events, including member/donor check-in, volunteer coordination, and hospitality.
Qualifications
  • 2+ years of experience in development, membership, volunteer management, fundraising, or nonprofit administration (arts experience a plus).
  • Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines.
  • Excellent written and verbal communication skills.
  • Comfortable with CRM/donor/volunteer databases, Microsoft Office/Google Suite
  • Enthusiasm for film, arts, and community engagement.
  • Ability to work independently and collaboratively in a small team environment.
  • Flexibility to work some evenings and weekends for events.
Benefits & Wages

Salary: $60,000–$68,000, commensurate with experience and schedule. Includes eligibility for benefits and paid time off.

Submit resume

True West Film Center is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

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